Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept Visa, Mastercard,
AMEX, Discover, and PayPal.

How long will delivery take?

Orders are shipped out in 2 business days via USPS first class mail. You should receive it 2-3 business days after shipment.

How secure is shopping in the Online Shop? Is my data protected?

Yes! Our website is secure and encrypted.

Do I receive a tracking number for my order?

Yes. All of our orders are shipped with a tracking number.
You will receive it by email as soon as it is shipped.

What is Your Return Policty?

We only accept returns on items that are damaged during shipping. Please inspect all orders upon receipt to check for damaged or defective goods. In the unlikely event that your order arrives damaged, please inform us within 72 hours of receiving your order by sending an email to info@rosellabackedgoods.com with a photo image of the damage, if possible. In order to return or exchange an item, depending on the circumstances, we may require the return of the original item, the box in which your items were delivered, packaging materials and all box contents.

Contact Us

Rosella Baked Goods LLC
3328 E Ponce de Leon Ave
Unit 417
Scottdale, GA 30079
(678) 404-1807

Send us an email